TOP
10 LEASE NEGOTIATION &
SITE SELECTION MISTAKES
Executive
Summary
The following list
of Top 10 Mistakes is the result of a survey taken in the first
quarter, 1999, among members of the International Tenant Representative
Alliance. Member respondents drew from an average of well over 15
years of Tenant Representation experience, representing and advising
commercial tenants with hundreds of leases totaling millions of
square feet. Most major U.S. markets were included.
See the following
pages for more detailed information and recommendations.
If you are considering
a commercial space search, we will be pleased to furnish local or regional
market data and availabilities, and administer negotiations to your best
advantage. Out services typically save 15% over the life of the lease.
See back page for more information.
#1
MOST COMMON MISTAKE
WAITING TOO LONG
TO START THE EVALUATION PROCESS
Market research,
facility inspections and analysis can usually be completed in a week or
so by highly motivated companies which are already familiar with the local
market. However, even after a location has been targeted, negotiations
with the Landlord and legal preparation of the documents can take weeks,
even months depending on the Landlord, attorneys and corporate bureaucracy
(Landlord's and Tenant's).
After the Lease is
finally signed (and assuming the space is not going to be taken as-is)
architectural plans need to be completed (1 -2 months), building permits
need to be obtained (1 - 2 months, depending on local government policies
and requirements) and then the actual build-out can get started (1 - 2
months, average).
If existing facilities
cannot be found which are acceptable, then a ground-up Build-to-Suit needs
to be performed, which can easily take 9 to 12 months or longer.
Bottom line: Six
to twelve months is a good time frame to use when looking for new facilities,
even longer if experienced professionals are not used to guide the process.
2nd
MOST COMMON MISTAKE
BEGINNING A SPACE
SEARCH WITHOUT DETERMINING BOTH CURRENT NEEDS AND LONG TERM PRIORITIES
Current needs include
evaluating square footage requirements (how many rooms and what size),
type of floor plan (open, private, or a mixture), communications needs,
parking needs, access and security needs, etc.
Long term planning
includes obtaining facilities and lease terms which allow companies to
expand, downsize or relocate as circumstances dictate the company grows
or shifts products and services. (See "Future Flexibility" below)
Suggestion: Start
the market research and facility search after meeting with leasing experts
and space planners/architects and after decisions have been made regarding
office layouts, modular furniture, hoteling, size and amenity requirements,
etc.
3rd
MOST COMMON MISTAKE
HIRING THE WRONG
BROKER OR USING NO BROKER AT ALL
Unless someone in
the company is already an expert in commercial real estate, most business
owners cannot (and should not) take the time to learn this new industry.
A good Tenant Rep
counterbalances the Landlord's team of professionals, and is an important
source of market knowledge and negotiation expertise. The wrong
broker may provide incomplete information, or have conflicting loyalties
because of hidden agendas or Landlord relationships.
Since commissions
are paid by the Landlord on virtually all transactions whether or not
the Tenant is represented, knowledgeable companies retain an experienced
professional to represent their interests.
(A similar mistake
is when Tenants fail to keep their broker involved in the expansions,
contractions, renewals and extensions that occur during the lease, resulting
in uninformed decisions and lost opportunities.).
4th
MOST COMMON MISTAKE
LEASE COMMENCEMENT
DATE IS NOT TIED TO RECEIPT OF CERTIFICATE OF OCCUPANCY
Unexpected delays
in planning, permitting and construction can eat into a Tenant's build-out
period and cause unexpected budget problems. When possible, Tenants should
add a clause to the lease which provides for an extension of the commencement
date if delays are encountered which are beyond the control of the Tenant.
(Your professional can suggest some good wording.)
5th
MOST COMMON MISTAKE
CONDITION OF PREMISES
Tenants who take
a property "as-is" put themselves at great risk. Even when the
space looks fine and has been previously occupied, building codes may
have changed or the unit's infrastructure may be broken or inadequate.
It is best to have the Landlord guaranty the space is up to current building,
fire, safety, zoning and ADA codes. It is also good to have the Landlord
guaranty the condition of the electrical, plumbing, heating and air-conditioning
systems for the first 60 to 90 days (if not the entire term of the lease).
6th
MOST COMMON MISTAKE
USING THE LANDLORD'S
PROFESSIONALS
Tenants should use
architects, general contractors and legal counsel under their control
to create and review the various space plans, specifications, costs and
documents
7th
MOST COMMON MISTAKE
LACK OF UNDERSTANDING
THE TRUE SPACE COSTS
Inexperienced Tenants
are unable to perform a true "apples to apples" comparison when
determining different Landlord finish levels Vs. Tenant Improvement (TI)
contributions and lease incentives. In addition, many leases are full
service, gross, net, triple net, etc., which add to the confusion. Consequently,
many business owners make less than optimum decisions.
8th
MOST COMMON MISTAKE
PAYING TOO MUCH RENT
Companies which do
not obtain accurate, current market research may pay too high a rental
rate. This is especially true with lease renewals, since Landlords are
most competitive when the space is placed on the open market.
9th
MOST COMMON MISTAKE
NOT ENOUGH LEASE
INCENTIVES
Due to a lack
of experience, Tenant did not obtain as much discounted rent or
Landlord contributions to their build-out costs as they might have
been able to.
10th
MOST COMMON MISTAKE
NO OUTSIDE
ECONOMIC INCENTIVES
When a company
relocates it may be possible to obtain substantial economic incentives
from local government. These incentives include tax rebates, relocation
assistance, payroll subsidies during employee training, infrastructure
improvements and others.
Many times
the statutory incentives can be negotiated up very substantially,
and an inexperienced company may leave millions of dollars on the
table.
OTHER
COMMON LEASE NEGOTIATION & SITE SELECTION MISTAKES INCLUDE:
Tenant performs
the build-out
It may be better
to have the Landlord perform actual build-out work, so that unexpected
problems or delays will be the Landlord's cost.
When it is
appropriate for the Tenant to perform the build-out, have the lease
provide for an extension if delays are encountered which are not
the fault of the Tenant, and extra Landlord monetary contribution
if unexpected repairs are required (termites, code violations, etc.).
No Limit on
Personal Guaranty
Many times
it is possible for the Personal Guaranty to expire "x"
months after lease commencement, or provide a specific dollar amount
of guaranty. Although not as beneficial, it may be possible to use
an "Evergreen Guaranty" which provides that Tenant will
personally guaranty a set number of months or years, commencing
upon default by Tenant. Your professional will know what is typical
for your market.
Limit on Future
Flexibility / Company Growth
How fast is
the company going to grow? Will it be necessary to downsize? How
likely is a new partner or merger? These situations, and more, indicate
the Tenant's need for as much flexibility as possible. Tenants should
work with experienced professionals to insert language into the
lease which will allow a cancellation or modification of the lease
under certain circumstances. Following are four examples:
- Expansion
right obligates the Landlord to provide Tenant with more
space should it become necessary.
- Cancellation
right (commonly referred to as a "kick-out" clause)
allows the tenant to break the lease under certain conditions
such as when a tenant needs to expand and the Landlord cannot
provide them additional space on the premises.
- Extension
right is similar to an option, and allows the Tenant to
remain in the premises (a right of first refusal is a type of
extension right).
- Sublet
right gives a Tenant flexibility in that if it must relocate,
it may sublease the space and mitigate the economic pressure.
Limit on Future
Flexibility / Product Growth
Will the company
want to carry a new product line or install a new technology? Will
a neighboring Tenant vacate (or move -in) which impacts the business?
Tenants should be cautious with their "Use Clause" since
these clauses can be very specific as to what goods and services
the Tenant will provide, and may prevent a Tenant from offering
a very lucrative product or service in the future which has not
yet been invented!
Choosing the
wrong location / Turning Market
Tenants who
do not know the local market may locate into a declining area, making
it impossible to hire and retain the highest quality employees.
Choosing the
wrong location / Penny Wise and Pound Foolish
Retail tenants
who choose locations in unanchored properties to obtain lower rental
rates. Traffic and subsequent sales volumes are dismal, and tenants
fight a loosing battle.
Hamstrung by
yesterday's technology
The office
building is not set up with the newest in telecommunications and
data cabling, such that Tenant cannot benefit from today's technology.
Business is lost to competitors which can offer better service to
clients.
Take too much
space
Tenant did
not use their own space planner and leased offices which were too
large or had an inefficient floor plan.
Space was measured
incorrectly
Tenant did
not verify the Landlord's dimensions and figures and paid rent on
"phantom" space.
Pay a Security
Deposit when it was unnecessary
Landlord asks
for Security Deposit as standard procedure, but does not require
one depending upon Tenant creditworthiness and/or build-out requirements.
Too narrow
of a search
Tenant limits
its geographic area of interest too severely, and does not complete
adequate market education resulting in lost opportunities.
Hold-over penalty
is too high
Standard hold-over
penalties in first draft lease agreements are typically far higher
than necessary.
Not reviewing
the lease often enough
Tenants miss
notification dates, resulting in automatic renewals or penalties.
|